Refund Policy

RETURNS & EXCHANGES

OUR EASY RETURN AND EXCHANGE POLICY

We understand that things happen, so if you aren’t satisfied with your items, we accept orders for return or exchange now at an extended time period from the date of purchase. 

We are happy to accept orders for return or exchange 30 days from the date of purchase if your items meet the following criteria:

  1. Items cannot be worn and must be in new and unused condition.
  2. Items must not be washed
  3. Items must have all original tags attached and intact.

Note - "Items must not be worn" policy applies also to underwear and all active and training shorts due to their interior liners.

Additional Returns and Exchanges Details:

Please note, that you may either opt to use your own shipping method to return your items, or you may use our shipping service for a flat package convenience fee of $7.00. To return using your own label, please ship your return to the address below:

UNBRANDED APPAREL RETURNS

12542 BLACKTHORN ST

GARDEN GROVE, CA 92840

Shipping service for items that are being exchanged is offered at no charge.

Please note, in the event you have more than one order to process at the same time as any single return, your returns must be packaged separately in their original order with their appropriately assigned return label.

HOW DOES IT WORK?

Exchange Color/Size

  1. Select the item(s) you want to exchange and click "Return".
  2. Choose your desired new size or color.
  3. Print the provided return label and mail back the original product.
  4. Your new item(s) will be processed within 7 business days of being returned back to our warehouse.

Exchange Style

  1. Select the item(s) you want to exchange and click "Return".
  2. You'll get a credit for that item to use on the new style you wish to buy by choosing "Shop Now".
  3. Print the provided return label and mail back the original product.
  4. Your new item(s) will be processed within 7 business days of being returned back to our warehouse.
  5. Once we receive your returned item(s), we'll refund any remaining balance.

Get a Refund

  1. Select the item(s) you want to return.
  2. Print the provided return label and mail back the original product(s).
  3. When we receive your item(s), your refund (apart from any shipping costs) will be processed. Please allow up to 30 days for this to be completed from when the items were received by our warehouse.

Please Note - Shipping costs are not eligible for refund.